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Check SSL with DigiCert: Your Ultimate Guide
June 10, 2026 · 11 min read

Check SSL with DigiCert: Your Ultimate Guide

Verify your DigiCert SSL certificate's status and installation. Learn how to use DigiCert's tools and understand the results.

June 10, 2026 · 11 min read
SSLDigiCertWebsite Security

Are you looking to check SSL DigiCert? Whether you've just installed a new DigiCert SSL certificate or are experiencing issues with an existing one, knowing how to verify its status is crucial for website security and trustworthiness. This comprehensive guide will walk you through the process, explaining how to use DigiCert's powerful diagnostic tools and what to look for in the results. We'll demystify the intricacies of SSL certificates and empower you to ensure your site is protected.

Understanding SSL Certificates and DigiCert

Before diving into how to check SSL DigiCert, it's helpful to understand what an SSL certificate is and why DigiCert is a leading provider. SSL (Secure Sockets Layer) certificates, now largely superseded by TLS (Transport Layer Security), are digital certificates that authenticate a website's identity and enable encrypted connections. When a user visits a website secured with an SSL certificate, their browser establishes a secure, encrypted "tunnel" between the user's device and the web server. This encryption scrambles sensitive data, such as login credentials, credit card numbers, and personal information, making it unreadable to potential eavesdroppers.

DigiCert is a globally recognized Certificate Authority (CA) that issues a wide range of SSL/TLS certificates, from basic domain validation to advanced extended validation (EV) certificates. Their certificates are trusted by millions of websites worldwide and are known for their robust security features and reliability. Because of this widespread adoption, knowing how to check SSL DigiCert is a common and essential task for many website administrators.

Why You Need to Check Your DigiCert SSL Certificate

Several reasons necessitate the regular checking of your DigiCert SSL certificate:

  • Security Assurance: The primary reason is to ensure your website is indeed secure and that the encryption is functioning correctly. A compromised or improperly installed certificate can leave your users vulnerable to man-in-the-middle attacks and data breaches.
  • Trust and Credibility: Browsers display visual cues (like a padlock icon) that indicate a secure connection. If your certificate is invalid or expired, users will see security warnings, which can erode trust and drive potential customers away.
  • Compliance: Many regulations and industry standards require the use of SSL/TLS for handling sensitive data. A valid certificate is essential for meeting these compliance requirements.
  • SEO Benefits: Search engines like Google favor secure websites and may rank them higher in search results. An invalid SSL certificate can negatively impact your SEO performance.
  • Troubleshooting Installation Issues: When you install a new SSL certificate, errors can occur. A DigiCert SSL checker can help pinpoint these installation problems quickly.
  • Expiration Monitoring: SSL certificates have an expiration date. Failing to renew your certificate before it expires will lead to security warnings and site downtime. Checking your certificate allows you to stay ahead of renewal deadlines.

Using DigiCert's SSL Tools to Check Your Certificate

DigiCert provides robust tools to help you check SSL DigiCert status and diagnose potential issues. The most prominent among these is their DigiCert SSL Installation Diagnostics Tool. This tool is designed to verify the installation of your SSL certificate on your web server and identify any misconfigurations.

The DigiCert SSL Installation Diagnostics Tool

This is your go-to DigiCert SSL tool for verifying certificate installation. It's a free, online diagnostic tool that analyzes your server's SSL/TLS configuration. Here's how to use it:

  1. Access the Tool: Navigate to the DigiCert website and find the SSL Installation Diagnostics Tool. You can usually find it by searching for "DigiCert SSL checker" or "DigiCert SSL installation diagnostics tool".
  2. Enter Your Domain: In the provided field, enter your fully qualified domain name (e.g., www.example.com). Ensure you use the exact domain name that your SSL certificate is issued for.
  3. Run the Test: Click the button to start the diagnostic process.
  4. Review the Results: The tool will then connect to your server and perform a series of checks. It will analyze:
    • Certificate Validity: Whether the certificate is still valid and not expired.
    • Chain of Trust: If the certificate is properly chained to a trusted root CA. This means the intermediate certificates are correctly installed and presented.
    • Common Name (CN) or Subject Alternative Names (SAN) Match: It verifies that the certificate's common name or SANs match the domain you entered. If you're checking a wildcard certificate, it will ensure it covers subdomains.
    • Key Usage and Extended Key Usage (EKU): It checks if the certificate is configured for server authentication.
    • Protocol and Cipher Support: It identifies the SSL/TLS protocols (e.g., TLS 1.2, TLS 1.3) and cipher suites your server supports, highlighting any outdated or insecure options.
    • Server Configuration: It checks for common server misconfigurations that can affect SSL performance or security.

What the Results Mean:

The DigiCert SSL checker will present its findings in a clear, easy-to-understand format. It typically uses color-coding (green for good, red for errors, yellow for warnings) to highlight issues. Pay close attention to any "errors" or "warnings." For example, an "incomplete chain" error means that the intermediate certificates are missing or not configured correctly on your server.

DigiCert's Website and Account Portal

Beyond the diagnostic tool, you can also use the main DigiCert.com SSL checker functionality by logging into your DigiCert account. If you have purchased your SSL certificate directly from DigiCert, your account portal will provide detailed information about your certificate, including:

  • Issuance Date: When the certificate was issued.
  • Expiration Date: When the certificate will expire.
  • Certificate Status: Whether it's active, revoked, or expired.
  • Order Details: Information about the type of certificate and its coverage.
  • Renewal Options: Information and links to renew your certificate.

This is an invaluable resource for managing your SSL certificates and staying proactive about renewals.

What to Do When Your DigiCert SSL Certificate Has Issues

Encountering problems with your SSL certificate can be stressful, but with the right knowledge, you can resolve them effectively. Here's a breakdown of common issues and how to address them when you check SSL DigiCert:

1. Certificate Not Trusted / Security Warnings

Symptom: Browsers display warnings like "Your connection is not private," "NET::ERR_CERT_AUTHORITY_INVALID," or "SEC_ERROR_UNKNOWN_ISSUER."

Cause: This usually indicates a problem with the certificate chain. Your server might be missing the correct intermediate certificates or is sending them in the wrong order.

Solution:

  • Reinstall Intermediate Certificates: Obtain the correct intermediate certificate bundle from DigiCert. Upload these certificates to your web server according to its specific configuration (e.g., Apache, Nginx, IIS).
  • Verify Chain Order: Ensure that the intermediate certificates are chained correctly. The server should present the end-entity certificate, followed by the intermediate CA certificate, and then the root CA certificate (though the root is usually already trusted by the browser).
  • Use the Diagnostic Tool: Run the DigiCert SSL installation diagnostics tool again after making changes to confirm the chain is now correctly formed.

2. Certificate Expired

Symptom: Browsers display warnings about the certificate being expired.

Cause: The certificate's validity period has ended.

Solution:

  • Renew Your Certificate: Log into your DigiCert account or contact the reseller you purchased from to renew your certificate. Ensure you do this well before the expiration date.
  • Reissue and Reinstall: Once renewed, you'll receive a new certificate. You'll need to reissue it from your DigiCert account, download the new certificate files, and then reinstall them on your web server. Remember to restart your web server service after installation.

3. Certificate Mismatch (Common Name or SAN Mismatch)

Symptom: Browser warnings indicating that the website's security certificate is not valid for the site you're trying to visit. This might happen if you're trying to access www.example.com but the certificate is only valid for example.com, or vice-versa, or if you have a wildcard certificate and are trying to access a subdomain not covered.

Cause: The domain name entered in the browser address bar does not match the domain names listed in the SSL certificate (Common Name or Subject Alternative Names).

Solution:

  • Reissue with Correct Domains: If the certificate was issued incorrectly, you may need to reissue it with the correct domain names. If you're using www.example.com and example.com, your certificate should ideally cover both (often achieved with a dedicated SSL or by ensuring SANs are properly configured).
  • Wildcard Certificates: If you have a wildcard certificate (e.g., *.example.com), ensure you are accessing a subdomain that it covers (e.g., blog.example.com, shop.example.com). It will not cover example.com itself unless explicitly added as a SAN.
  • Check SANs: For multi-domain (SAN) certificates, ensure all the domains you intend to secure are listed correctly.

4. Insecure Cipher Suites or Protocol Versions

Symptom: The DigiCert SSL checker or other security scanning tools report your server is using weak encryption algorithms or outdated SSL/TLS versions (like SSLv3 or TLS 1.0/1.1).

Cause: Server configuration defaults or manual misconfiguration.

Solution:

  • Update Server Configuration: This is a server-side task. You need to modify your web server's configuration files (Apache, Nginx, IIS, etc.) to disable weak protocols and cipher suites. Prioritize TLS 1.2 and TLS 1.3. DigiCert's documentation often provides guidance for common server platforms.
  • Use Strong Ciphers: Configure your server to use strong, modern cipher suites.

5. Certificate Revocation Issues

Symptom: Users might encounter warnings that the certificate has been revoked.

Cause: The certificate has been flagged as compromised or invalid by the Certificate Authority (e.g., if private keys were suspected of being stolen).

Solution:

  • Contact DigiCert Support: If you believe your certificate has been incorrectly revoked, contact DigiCert support immediately. They will guide you through the process, which might involve issuing a new certificate.

Beyond DigiCert: General SSL Checking Practices

While focusing on how to check SSL DigiCert is important, it's also beneficial to be aware of other tools and practices for general SSL validation:

  • Online SSL Scanners: Many third-party websites offer free SSL/TLS scanners that can check your certificate's health, including its validity, chain, and configuration. Popular examples include SSL Labs' SSL Test.
  • Browser Developer Tools: Most web browsers have built-in developer tools. You can usually inspect an SSL certificate by clicking the padlock icon in the address bar and navigating through the certificate details.
  • Command-Line Tools: For advanced users, tools like openssl can be used to connect to your server and retrieve certificate information, allowing for in-depth analysis.

These external tools can provide a second opinion and help identify issues that DigiCert's specific tools might not cover, or they can be used as an alternative if you don't have direct access to your DigiCert account.

Frequently Asked Questions (FAQ)

What is the main DigiCert tool to check my SSL certificate?

The primary tool provided by DigiCert for verifying certificate installation is the DigiCert SSL Installation Diagnostics Tool. You can also check certificate status and manage renewals through your DigiCert account portal on their website.

How often should I check my SSL certificate?

It's a good practice to check your SSL certificate at least monthly, or immediately after any server changes or SSL certificate installation/reinstallation. You should also proactively monitor your certificate's expiration date and plan for renewal well in advance.

Why am I seeing a "Not Secure" warning in my browser, even though I have a DigiCert certificate?

This usually means there's an issue with the installation or configuration. Common causes include an incomplete certificate chain (missing intermediate certificates), an expired certificate, or a mismatch between the domain name and the certificate's coverage. Use the DigiCert SSL checker to diagnose.

Can DigiCert check my SSL certificate for free?

Yes, the DigiCert SSL Installation Diagnostics Tool is a free online tool that you can use to check the installation and configuration of your SSL certificate on your web server.

What is a certificate chain, and why is it important when I check SSL DigiCert?

A certificate chain is a series of certificates that link your website's SSL certificate back to a trusted root Certificate Authority. It typically includes your end-entity certificate, one or more intermediate certificates, and the root certificate. An incomplete or broken chain is a very common reason for browsers to display security warnings, and the DigiCert SSL checker is designed to detect this.

Conclusion

Maintaining a secure website is paramount in today's digital landscape. Knowing how to effectively check SSL DigiCert is an essential skill for any website owner or administrator. By utilizing the DigiCert SSL tool, such as the Installation Diagnostics Tool, and understanding its output, you can ensure your certificate is correctly installed, valid, and providing robust security for your users. Regularly verifying your SSL certificate not only protects sensitive data but also builds trust and enhances your online credibility. Don't wait for security warnings to appear; be proactive and regularly check your DigiCert SSL certificate.

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